Effective from 2026-10-17

1. General

These terms apply to orders placed on pokito.lt. The seller is Gabrielytė, UAB, company code 304689371, VAT code LT100011648016, registered address T. Ševčenkos g. 16A, 03111 Vilnius, Vilniaus m. sav. ("Pokito", "we", "us").

Restaurant address: T. Ševčenkos g. 16A, 03111 Vilnius, Vilniaus m. sav.. Phone +370 676 97929, email info@pokito.lt.

By placing an order, you confirm that you have read and agree to these terms.

2. Orders

• We accept orders for pickup at the restaurant only. We do not deliver.
• Choose your dishes, select a pickup time, enter your contact details and place your order.
• After you place your order you will receive a confirmation email with your order number. The contract is concluded when we confirm your order.
• We may decline or cancel an order if a dish is unavailable, the restaurant is closed at that time, or the details provided are incorrect. We will let you know by email or phone.

3. Prices

• All prices are in euros (EUR) and include VAT.
• The price shown when you place your order applies.

4. Payment

• You pay at the restaurant when you collect your order – by card or in cash.
• We do not take online payments. You will receive a receipt when you pay.

5. Pickup

• Your order will be ready at the time you selected. Collect it at the restaurant by giving your name or order number.
• Please arrive on time – freshly prepared food is best straight away. If an order is not collected within 1 hour of the selected time, we can no longer guarantee its quality.
• If an order is not collected and not paid for, we may refuse future orders from the same contact details.

6. Changing or cancelling an order

To change or cancel an order, call us as soon as possible on +370 676 97929. Once preparation has started, it may no longer be possible to change or cancel it.

7. Right of withdrawal

Our dishes are prepared to order and are perishable. Under the Civil Code of the Republic of Lithuania, the 14-day right to withdraw from a distance contract does not apply to them.

8. Quality and complaints

• Please check your order when you collect it. If something is missing or not as ordered, tell our staff straight away and we will put it right on the spot.
• You can also send a complaint to info@pokito.lt, quoting your order number. We will reply within 14 days.
• If a complaint is justified, we will replace the dish or refund what you paid for it.

9. Allergens

Allergens are shown next to each dish on the menu. All major allergens (for example fish, crustaceans, sesame, soy, gluten and nuts) are used in our kitchen, so we cannot fully rule out traces in any dish. If you have an allergy, please talk to our staff before ordering.

10. Alcoholic and energy drinks

• Alcoholic drinks are sold only to people aged 20 or over. An order containing alcohol must be placed and collected by a person aged 20 or over.
• Energy drinks are sold only to people aged 18 or over.
• We may ask for photo ID at pickup. If you cannot confirm your age, or are intoxicated, we will not hand over alcoholic or energy drinks and you will not pay for them.
• By law, alcoholic drinks can only be handed over Monday to Saturday from 10:00 to 20:00 and on Sunday from 10:00 to 15:00. No alcohol is sold on 1 September.

11. Personal data

We use your name, phone number and email address only to fulfil your order and to contact you about it. We do not share your data with third parties unless required by law. More about cookies is in the cookie banner ("Cookie settings" at the bottom of the site). For questions about your data, email info@pokito.lt.

12. Liability

We do our best to keep the information on the site (dish descriptions, photos, prices) accurate. Photos are for illustration and dishes may look slightly different. We are not liable for losses caused by incorrect details you provide or by an order not collected on time.

13. Disputes

If something goes wrong, please contact us first – we will try to resolve it quickly and fairly. If you are not satisfied with our answer, you can contact the State Consumer Rights Protection Authority of Lithuania (www.vvtat.lt) or the courts. Lithuanian law applies.

14. Changes to these terms

We may change these terms. The version in force when you placed your order applies to that order.